We keep checkout simple. Lunecalme accepts PayPal and major credit and debit cards for all orders. Below is everything you need to know about how payment works, what happens after you pay, and how your information is protected.
Accepted Payment Methods
We currently accept:
- PayPal, available for all orders shipped to the contiguous United States
- Credit and debit cards, including Visa, Mastercard, and Maestro
We do not currently accept bank transfers, checks, or cash payments.
All transactions are securely processed through our encrypted checkout, and the price you see at checkout is the total price you pay, with no added card surcharge.
No PayPal Account? No Problem
You can check out directly with a credit or debit card without creating a PayPal account. At checkout, select the card payment option and enter your card details to complete your purchase.
How Checkout Works
Step 1: Add your item to the cart and proceed to checkout
Step 2: Enter your shipping details and review your order
Step 3: Choose to pay by card or by PayPal
Step 4: Complete payment, by entering your card details directly or by logging into PayPal
Step 5: After successful payment, you will receive an order confirmation email
Orders are only confirmed once payment is successfully processed and you receive a confirmation email.
What Happens After You Pay
Once your payment is completed, here is what to expect:
- Order confirmation email: sent within minutes
- Processing time: 1 to 3 business days
- Shipping confirmation email: sent once your order ships, includes tracking number
- Estimated delivery: 5 to 7 business days after shipment
Typical total delivery time is 6 to 10 business days from purchase. Free standard shipping applies to all orders within the contiguous United States.
Payment Security
All payments are processed through an encrypted, PCI DSS compliant checkout.
- Card and PayPal transactions use SSL encryption
- Our checkout complies with PCI DSS security standards
- Your full card number and banking details are never seen or stored by us
Our website also uses HTTPS across all checkout pages to protect your personal information.
Purchase Information
All prices on our website are listed and charged in US dollars.
Sales tax may be applied based on your shipping address, as required by law, and will be shown at checkout before you complete your purchase.
You will receive an email receipt and order confirmation for every completed purchase, which serves as your proof of purchase.
Pricing and Fees
We believe in transparent pricing:
- No hidden fees, the checkout total is final
- No restocking fees on eligible returns
- No subscriptions or recurring charges
- Sales tax may be applied based on your shipping address, as required by law
Refunds
Approved refunds are issued back to your original payment method, whether that is your card or your PayPal account.
- Processing time: 1 to 3 business days after return approval
- Bank or card processing: 3 to 5 additional business days depending on your provider
Full details are available in our Refund Policy.
Common Questions
Can I pay without a PayPal account?
Yes. You can pay directly with a credit or debit card at checkout without creating a PayPal account.
My payment failed. What should I do?
If your card or PayPal payment is declined, the order will not be placed. Please double check your payment details and retry, or contact your card issuer or PayPal support. If issues continue, contact us for help.
I was charged but didn't receive a confirmation email.
Check your spam folder first. If it is still missing, email us with your order details or payment transaction ID and we will look into it.
Can I cancel after paying?
If your order has not shipped, contact us as soon as possible. Once shipped, cancellation is no longer possible, but returns are accepted after delivery under our Refund Policy.
Contact Us
Questions about payment or your order? We respond within 1 business day, Monday through Friday.
Company: APEXTRAIL DIGITAL LLC
Address: 1001 S MAIN ST NUM 10018, KALISPELL, MT 59901, United States
Email: support@lunecalme.com
Checkout should be simple. If anything goes wrong, we are just one email away.